PRIVACY POLICY
At Sup Buddies we collect data directly from individuals and we never purchase or acquire data outside of the public domain. We collect, process and store data of employees, prospective employees, partners, customers of Sup Buddies and 3rd party suppliers.
We never collect sensitive or special category data other than to satisfy additional laws outside of data protection such as employment law or when you give it to us directly.
Where is your data stored?
LIKE MOST COMPANIES SUP BUDDIES UTILISES 3RD PARTIES TO PROVIDE SERVICES TO OUR CUSTOMERS AND TO STORE DATA. A LIST OF THE 3RD PARTIES WHO PROCESS PERSONAL DATA IS LISTED BELOW.
These 3rd parties will be based in the UK, EEA and in some cases outside of the both the UK and EEA.
SUP BUDDIES conducts thorough reviews of all of its 3rd parties, including data protection agreements, where possible to ensure that every possible safeguard is in place and that the data is secure. Should there be a possibility that data could be exposed to a high level of risk a Data Protection Impact Assessment will be completed and will be available upon request.
3rd parties
SUP BUDDIES works with a number of 3rd parties to offer ecommerce solutions in order to be able to offer online shopping to our customers, most of which do not process customer data in any way, below is a list of those who have access to or process your data and a brief description of what they do.
Facebook Group - Advertising of brand products via lookalike audiences, cookies/pixels and custom audiences
Google - Analytics via cookie/pixel information
Paypal - Payment processor. SUP BUDDIES does not share data with Paypal, you will be re-directed to Paypal when using this service
Squarespace - The platform that THE SUP BUDDIES website is built upon, Squarespace also allows SUP BUDDIES to view Analytics of customer spend and habits via necessary cookies
Payment processing
SUP BUDDIES does not collect your payment details or process them in any way. Our payment platform is powered by Squarespace. The use of Paypal and/or Apple Pay is user defined based on a direct relationship with either or both companies, all data processed by Paypal and Apple is done by you as a customer with no processing from SUP BUDDIES.
Cookies
To further improve your shopping experience, we store information about you using cookies which are files sent by us to your computer or other access device which we can access when you visit our site at some point in the future.
The cookies we use enable us to save your bag for later, track the opening of our emails, for example. We use a number of different cookies on our site. If you do not know what cookies are or how to control or delete them then we recommend that you visit http://www.aboutcookies.org for detailed guidance.
There are four main types of cookies we store – here’s how and why we use them.
(1) Site functionality cookies (necessary) – these cookies allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.
(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
(3) Customer preference cookies – when you are browsing or shopping on SUP BUDDIES, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
You can manage your cookie preferences via the cookie banner.
First Party Cookies
These are cookies that are set by this website directly.
We use Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period of time. This Cookie only stores basic data about your basket strictly for use by our website. The cookie has an expiration of 90 days to 24 months.
We use a session cookie to remember your log in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.
Third Party Cookies
Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else.
Governing Law
The terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales
We use a number of different cookies on our site. If you do not know what cookies are or how to control or delete them then we recommend that you visit http://www.aboutcookies.org for detailed guidance.
Further Information:
More information on session cookies and what they are used for can be found here, All About Cookies
To view a list of the cookies that are present when browsing our site you can right click within the browser page, click inspect and then click application.